Enterprise WordPress
Security Retainer
A dedicated security team watching over your WordPress estate around the clock. SLA-backed incident response, executive reporting, and proactive threat management for UK businesses that cannot afford downtime.
A WordPress security retainer is an ongoing, contractual partnership with a dedicated security team that provides continuous monitoring, proactive threat management, guaranteed incident response times, and regular reporting for your WordPress environment. Unlike one-off services, a retainer ensures that security expertise is always available when you need it, with SLA-backed response times and a deep understanding of your specific infrastructure. WebAdish retainers are built for UK businesses, agencies, and enterprises that require enterprise-grade WordPress protection without building an in-house security team.
What's Included
Every retainer comes with a comprehensive suite of security services designed to keep your WordPress estate protected.
Dedicated Security Analyst
A named security professional who knows your infrastructure inside out. Direct Slack or Teams access for real-time communication.
24/7 Security Monitoring
Round-the-clock monitoring of your WordPress installations for intrusion attempts, file changes, brute-force attacks, and anomalous activity.
Incident Response SLA
Guaranteed response times for security incidents. Critical issues are triaged and addressed within hours, not days.
Weekly Security Reports
Clear, executive-friendly reports summarising threats blocked, vulnerabilities patched, uptime metrics, and upcoming recommendations.
Quarterly Penetration Testing
Structured penetration tests simulating real-world attacks against your environment, with a detailed findings report and remediation support.
Priority Support
Skip the queue. Your requests are handled before non-retainer clients. Includes unlimited small security-related changes and configurations.
Choose Your Tier
Two retainer levels designed for different scales of operation.
Professional
- ✓ Up to 5 WordPress sites
- ✓ Dedicated security analyst
- ✓ 24/7 monitoring
- ✓ 4-hour critical incident SLA
- ✓ Weekly security digest
- ✓ Monthly executive report
- ✓ Quarterly penetration test
- ✓ Priority support queue
Enterprise
- ✓ Up to 15 WordPress sites
- ✓ Senior dedicated analyst
- ✓ 24/7 monitoring with weekend cover
- ✓ 1-hour critical incident SLA
- ✓ Real-time security dashboard
- ✓ Weekly digest + quarterly board reports
- ✓ Quarterly penetration test
- ✓ White-label reports included
- ✓ Unlimited security configuration changes
- ✓ GDPR & PCI compliance support
Need a custom arrangement? Call +44 7344 540450 to discuss your requirements.
Who This Is For
Our retainers are designed for decision-makers who need reliable, ongoing WordPress security.
CTOs & IT Directors
You need assurance that your WordPress infrastructure is continuously monitored and protected without managing a dedicated security hire. Our retainer gives you enterprise-grade coverage with clear SLAs you can report on.
Agency Owners
You manage WordPress sites for multiple clients and need a reliable security partner. Our white-label retainer lets you offer premium security services under your own brand, generating recurring revenue.
E-Commerce Directors
Your WooCommerce store generates significant revenue and any downtime is costly. You need PCI-aligned security, continuous monitoring, and guaranteed rapid response when threats emerge.
Frequently Asked Questions
What does the onboarding process look like?
Onboarding takes approximately one week. We conduct an initial security audit of your WordPress environment, establish monitoring baselines, configure alerting, and set up your dedicated communication channel. You receive a full onboarding document and meet your assigned security analyst.
What SLA response times do you offer?
Our Professional tier guarantees a 4-hour response for critical incidents and 8 hours for high-severity issues. The Enterprise tier provides a 1-hour critical response time with 24/7 coverage including weekends and bank holidays.
Can we white-label your service for our agency clients?
Yes. We work with several UK agencies under full white-label arrangements. Reports are branded with your logo, communications go through your channels, and your clients never see our name. White-label is included in the Enterprise tier and available as an add-on for Professional.
How does the quarterly penetration testing work?
Each quarter, our team conducts a structured penetration test against your WordPress environment simulating real-world attack scenarios. You receive a detailed findings report with risk scores and remediation guidance. Any critical findings are escalated immediately.
What reporting do we receive?
Professional tier clients receive weekly security digests and a monthly executive summary. Enterprise tier clients get all of the above plus real-time dashboards, quarterly board-ready presentations, and custom reporting on any metric you require.
What happens if we want to cancel?
Both tiers operate on a rolling monthly contract with a 30-day notice period. There are no long-term lock-in commitments. Upon cancellation, we provide a full handover document and ensure a smooth transition.
How many sites can we include in a single retainer?
The Professional tier covers up to 5 WordPress installations. The Enterprise tier covers up to 15 installations. Additional sites can be added for a per-site fee. All sites are covered by the same SLA.
Do you handle compliance requirements like GDPR or PCI DSS?
Our security measures are designed with UK compliance in mind. We help you meet GDPR security obligations for WordPress, and for WooCommerce sites we align with PCI DSS requirements. Formal compliance auditing is available as an add-on service.
Secure Your WordPress Estate
Stop reacting to incidents. Start preventing them with a dedicated security retainer from WebAdish.
Let's Discuss Your Retainer
Tell us about your WordPress environment and we will recommend the right tier for your needs.