WordPress Incident Response & Security Pricing
Built for Businesses That Cannot Afford Failure
Every incident is different. Pricing depends on severity, access level, and business impact.
Led by 20+ years of experience in infrastructure, cybersecurity, and enterprise systems.
Request AssessmentCritical incidents are prioritized immediately upon confirmation.
We prioritise a limited number of active incidents at a time.
What we handle
From a £299 brochure-site cleanup to a £12,000+ forensic response for business-critical infrastructure — the right scope depends on what your site does and what is at risk.
If your site takes payments, captures leads, or stores customer data, a surface-level cleanup is not enough — and we will tell you that upfront rather than take your money for a fix that does not hold.
What we do not do: half-fixed jobs that leave the access path open and have you back here in six weeks.
How pricing works
We don't sell fixed packages — we recommend the right level of response based on your situation.
- Level of compromise
- Downtime impact
- Website complexity
- Presence of backdoors or persistent access
- SEO or blacklist damage
Based on your situation, we recommend the appropriate level of response.
Quick Site Restore
Site cleaned and back online. No forensic investigation — not suitable if you store customer data or generate revenue.
- ✓ Full malware scan (files + database)
- ✓ Detected malware removed
- ✓ WordPress core integrity restore
- ✓ Passwords + security keys reset
- ✓ Google blacklist review request
- ✓ Cleanup report
- ✓ 30-day re-clean guarantee
- ✕ No root cause investigation
- ✕ No backdoor guarantee
- ✕ No ICO / GDPR assessment
If your site takes payments or captures leads, choose Emergency Containment or above.
Emergency Containment
Same-day priority response for business sites that cannot stay offline.
- ✓ Same-day priority response
- ✓ Full malware scan + removal (files, database, uploads)
- ✓ Backdoor scan & removal
- ✓ WordPress core + plugin integrity check
- ✓ Security plugin setup + WAF configuration
- ✓ Vulnerable plugin/theme audit
- ✓ Passwords & access credentials reset
- ✓ Google blacklist removal request
- ✓ Cleanup report with access-path summary
- ✓ 60-day re-clean guarantee
- ✕ No deep forensic investigation
- ✕ No ICO / GDPR breach assessment
If your site processes payments or customer data, choose the Forensic Package.
Post-Hack Forensic & Hardening Package
Full recovery, breach autopsy, and structural hardening against reinfection.
- ✓ Forensic investigation
- ✓ Root cause identification
- ✓ Breach autopsy summary
- ✓ Complete malware & backdoor removal
- ✓ Database + file integrity validation
- ✓ Hosting / DNS / access audit
- ✓ Advanced hardening
- ✓ 12-month hardening roadmap
- ✓ 60-day monitoring
Most clients choose this to avoid repeat incidents
Best balance of recovery, hardening, and long-term protection
Business Continuity Protection
For businesses where downtime is not an option.
- ✓ Everything in Incident Response
- ✓ Disaster recovery architecture
- ✓ Advanced monitoring & alerting
- ✓ Backup redesign
- ✓ Workflow & access security
- ✓ SLA-backed emergency response
Designed for eCommerce, agencies, and high-traffic platforms
Cost vs risk
Typical impact of a compromised website:
- Revenue loss: £1K–£10K+ per day
- SEO recovery: months
- Customer trust: long-term damage
Investing £5K–£10K now can prevent significantly higher losses later.
Why basic fixes fail
- Visible malware removed, hidden access remains
- No root cause identified
- No long-term protection
- Reinfection within weeks
That's why businesses come to us after failed attempts.
Our process
Who this is for
✔ Revenue-generating websites
✔ eCommerce platforms
✔ Agencies managing clients
✔ Businesses with uptime dependency
Not for hobby sites or low-budget fixes
Monthly Security Retainers
For teams that want ongoing monitoring, faster support, and stronger GDPR-ready operating discipline after recovery.
If you need a one-off fixed-fee cleanup instead of a monthly plan, use our WordPress malware removal service page.
Looking for affordable WordPress maintenance plans? Compare monthly care tiers here.
Essential Monitoring
- ✓ 24/7 monitoring
- ✓ Weekly scan review
- ✓ Monthly summary
- ✓ Priority support queue
Business Protection
- ✓ Everything in Essential
- ✓ Quarterly security review
- ✓ GDPR breach-readiness guidance
- ✓ Faster incident escalation
Continuity Retainer
- ✓ Everything in Business
- ✓ Monthly audit call
- ✓ Dedicated escalation path
- ✓ Support for agencies and complex sites
Security audit pricing
Standalone security audits are available from £1,000 to £3,000 depending on site complexity, plugin footprint, access model, and reporting depth. They are often the cleanest starting point for non-urgent prospects.
UK GDPR implications, breach-notification readiness, and hosting or access-control weaknesses are included when relevant.
Frequently Asked Questions
How is pricing decided?
Pricing depends on the level of compromise, business impact, website complexity, persistence or backdoors, and the recovery depth required to secure the environment properly.
Who is the £299 Quick Site Restore suitable for?
The £299 option is designed for simple brochure sites, portfolios, and blogs that do not take payments, capture leads, or store customer data. It removes detected malware, gets the site back online, and includes a 30-day re-clean guarantee, but does not include root cause investigation or backdoor verification. If your site generates revenue or processes personal data, choose Emergency Containment or the Forensic Package.
Do most clients choose the lowest cost option?
No. Most businesses with revenue-generating sites choose the Post-Hack Forensic & Hardening Package because it combines investigation, eradication, structural hardening, and post-recovery protection against reinfection. The £299 option is appropriate only for low-stakes sites with no customer data.
Why are low-cost cleanups risky for business sites?
Because they often remove visible malware without closing the original access path, validating file and database integrity, or implementing ongoing protection. That is why the £299 Quick Site Restore explicitly excludes root-cause investigation and backdoor verification — it is transparent about its scope rather than overpromising.
Who is this service suitable for?
It is designed for revenue-generating websites, eCommerce platforms, agencies, and businesses where downtime, data loss, or SEO damage has direct financial consequences.
Do you offer monthly retainers as well as incident response?
Yes. Many UK clients start with a one-time security audit or incident response engagement and then move to a monthly security retainer priced from £250 to £800 per month depending on complexity and response expectations.
Every hour increases damage.
Request Emergency Assessment. Triage begins within 30 minutes during active coverage hours.